Paola Quintero
Senior User Experience Designer
Montreal, QC · CA
Languages
🇨🇴
Spanish (Native)
🇺🇸
English (C1)
🇫🇷
French (B1)
About Me
I’m a Senior User Experience Designer, Product Designer, and Accessibility Advocate with a focus on creating human-centered solutions for digital products. With experience in designing user interfaces, wireframes, and prototypes, I ensure that designs are user-friendly and comply with accessibility guidelines (WCAG 2.1 AA and AAA standards).
Skilled in conducting user testing and analyzing research to derive actionable insights, I am proficient in tools such as Figma, Miro, and Adobe Creative Suite, with a background in agile methodologies. I work effectively with developers, product managers, and stakeholders.
I believe in creating an inclusive and collaborative work environment that fosters growth and development for designers.
Education
MSc User Experience - In Progress
HEC Montréal
Digital Marketing Specialization - 2013
OBS - Online Business School
Graphic Designer Degree - 2010
Fundación Universitaria Los Libertadores
Certificates
Pendo Admin - 2025
WAI0.1x: Introduction to Web Accessibility - 2024
Certified SAFe® 5 Agilist - 2020
tools of the trade
key skills
Accessible Design
Design Thinking
Design Planning
User Personas
Journey & Experience Mapping
Research and User Testing
UI Design
Information Architecture
Scrum Agile
User Stories
Feature Prioritisation
Feature Requirements
soft skills & methodologies
Leadership
Lean UX
Communication
Engagement
Solution-Oriented
Resilience
Adaptability
Time management
Team management
Goal-focused
SAFe Agile
Scrum Agile
professional experience
❯ 2026 — Now
Student Researcher, Tech3Lab at HEC Montréal
Conducting Master's thesis research in User Experience at Tech3Lab, HEC Montréal's renowned human-computer interaction (HCI) laboratory.
❯ 2020 — 2025
Sr User Experience Designer | Design Lead, Anthology Inc
Designing human-centered user experiences and manage design work. Mentor junior designers and conduct user research through testing and interviews.
❯ 2018 — 2020
Product Designer, Bizagi Latam
Analyzing user flows for Cloud products, UX/UI design with wireframing and prototyping, and creating information architecture.
❯ 2015 — 2018
UI/UX Senior Designer, BACKBONE LATAM
UX Senior Designer responsible for analyzing and designing all e-commerce platforms. We were working side-by-side with the dev team to deliver to customers high-quality platforms.
❯ 2011 — 2015
Product Designer, Legis SAS
Web designer for legal information company, LEGIS S.A. My role was to design the company's websites and deliver front-end interfaces to the development team and included information architecture analysis, advertising campaign design, character design, wireframes prototypes, interface design UX, layout HTML5 - CSS3, responsive design.
❯ Full experience at https://www.linkedin.com/in/ypaoquint/
Since Paola was appointed as the new UX Lead for Blackboard Data and Analytics, she has taken total ownership of the role. She has learned and adapted very fast. In less than 1 month she is now leading new projects to help the team grow and the UX work improve. It has been great to watch and I'm very excited to leave knowing the team is in great hands.
Estefany Gil Vargas
UX Writer at Booking.com
Excellent designer, with a lot of experience and knowledge at the UX - UI level. She has adaptation skills in all work environments and with all types of interfaces.
Jairo Mendieta
Lead Software Architect in Siigo
Paola is a great professional, responsible, talented and disciplined, she constantly challenges herself to learn more and more. She has extensive knowledge in user experience,
Juliana Castelblanco
Senior Community Marketing Manager at Anthology Inc
Strengths and Capabilities
When begining a new project, my first step is to deeply understand the users and their requirements and then adapt my strategy to be centered around the user's perspective. This user-focused approach ensures that our design solutions are both relevant and valuable.
I prioritize creating accessible and inclusive designs in all projects. After assessing accessibility standards, I conduct audits and collaborate with developers to ensure usability for everyone.
By prioritizing accessibility from the outset, I help create products that are both functional and inclusive.
Collaboration is the key to project success. I work with cross-functional teams and use agile methodologies to streamline the design process. Through daily stand-ups and sprint planning, I ensure design efforts are aligned with project goals, contributing to a cohesive work environment.
As a senior designer, I focus on fostering the growth and development of the team. I assess the skills of junior designers, create bespoke learning plans and provide one-to-one mentoring to develop their skills. This investment in professional development builds a strong, resilient design team that delivers high quality work.